For over 40 years, I’ve been in the business of helping people and
organizations use more of their potential. Based on my experience, and on
the latest research in cognitive and organizational psychology, here, in a
nutshell, is how to create an organization that inspires people to do their
First, you need an inspiring goal, a common vision of a clearly-defined end
result, shared by everyone, talked about often and affirmed daily. Then,
you need people who believe in their own ability to attain that end result,
to stretch and get creative when it comes to figuring out how they are going
to do it.
You need people who know that if they are going to succeed, they have to
depend on each other, and trust each other, to deliver the goods. Now, you
don’t have to go out and hire these folks. You can do it with people who are
already on the job, if you are willing to spend some time teaching them –
and yourself, if you are a manager – how to be successful.
Next, develop a good system for tracking performance and giving feedback. A
good rule to remember is “what gets measured, gets done.” Finally, reward
desired performance, including innovation and risk-taking, in meaningful
ways to empower people to act and to deal with problems directly at every
level. You will be delighted with the results!
The Pacific Institute, Inc.